The solution for unmanageable hair

Terms and conditions

S1 TAPE PTY LTD T/AS PEPTAME – ABN: 29 605 065 414

These are the Terms and Conditions of sales (T&C) for supplies by S1 Tape Pty Ltd t/as PEPTAME.

By placing orders, and/or accepting deliveries from Peptame, you are undertaking and acknowledging to Peptame that you have read and understood these materials, and agreed, without limitation or qualification, to be bound by these T&C. If this is not correct, or you do not agree to any aspect of these T&C, please immediately leave our website, and do not access or use it.

Prices and Payments
All Product prices stated are inclusive of GST but exclude handling and delivery charges. Handling and delivery charges will be calculated and displayed on-screen for you at the checkout, before you are asked to confirm and submit your Order. Peptame reserves the right to change or alter prices of Products without notice. The price payable by you for a Product will be the price applicable on the date your Order was placed.

The price payable for Orders, including all GST, handling and delivery charges (“Price”) will be charged in full at the time an Order is placed. Unless agreed otherwise in writing, payment must be cleared before Products will be dispatched by Peptame for delivery.

All Products displayed on our website have been included in good faith on the basis that they are available at the time of sale.

If a Product is not in stock at the time of your Order, it will be placed on backorder and you will be notified by email. Your backorder will be fulfilled by Peptame once new stock is received. You may at any time prior to shipment cancel an item from a backorder and a refund for the Price of the cancelled item will be made to you.

Peptame attempts to be as accurate as possible when describing its Products; however, to the extent permitted by applicable laws, Peptame does not warrant that the Product descriptions, colours, information or any other aspect of the content available on the website is current or error-free. Some people with sensitive skin might experience allergic reactions to Peptame so it is recommended to have a test patch prior to full application.

Unless you are a Peptame approved distributor, you must be a qualified hairdresser aged 18 years or over to Register a Profile on our website and place Orders for Peptame Products.  By registering and/or submitting an Order, you warrant and represent that you meet these requirements and are therefore eligible to do so.

The information available on our website constitutes an invitation to treat, and does not constitute an offer by Peptame to sell any Products to you. By submitting an Order for Products and making payment of the Price through our website, you are making an Offer to Peptame to purchase the Products selected for the Price paid, on these T&C to the exclusion of all others. A contract between you and Peptame, for the supply by Peptame, and the purchase by you, of the Products selected in your Order will come into effect only once your Order has been accepted by Peptame.

You acknowledge and agree that Peptame will only be considered to have accepted your Order when it provides you with confirmation of receipt of your Order. If you do not receive such confirmation from Peptame within 2 business days of placing your Order, your Order will be deemed to be rejected (except where non-receipt by you of a confirmation during this period is due a technical difficulty experienced by Peptame), and Peptame will refund to you the payment of the Price you have made in full. In the event that your Order is cancelled by Peptame following acceptance, Peptame will refund to you the payment you have made in full.

Peptame reserves the right to refuse or to cancel Orders once accepted, in its sole discretion. Peptame will notify you, if any Order you place is cancelled or rejected.

Please ensure that the delivery address and recipient details listed in your Order are accurate and complete, as Orders and details are unable to be changed once an Order has been placed. Peptame will not accept responsibility for late and/or non-delivery, due to incomplete or incorrect details being provided.

Peptame uses the services of Australia Post amongst other carriers to deliver Products to you and accordingly, accepts no responsibility for late deliveries, or your failure to receive Products which have been dispatched by Peptame. The amount of handling and delivery charges payable by you will depend upon the delivery option you select at the time of ordering Products, and will be charged to you in full at the time your Order is placed.

Risk in the Products will pass to you upon dispatch. Title to the Products will pass to you once your payment has been received by Peptame.

Returns and Cancellation of Orders
Orders can not be cancelled or modified once they have been accepted and processed by Peptame. You may however cancel any Products remaining on backorder anytime prior to dispatch. In the unlikely event that you receive a faulty Peptame product, you must lodge a claim with Peptame within 7 days from delivery, otherwise your claim will be rejected. Products claimed as faulty must be returned to Peptame in their original packaging for assessment. If they are deemed faulty, Peptame will elect at its discretion to replace or credit their value including a reasonable postage cost, otherwise, the products will be returned to you at your cost and no credit will be processed.

Your Profile
Provided that you are eligible to order Peptame, you must create a username and a password for your online Profile to access our website. You are solely responsible for maintaining the confidentiality of your profile and for restricting access to your computer and account. When creating and using your Profile, you must at all times ensure your account information is current, complete, accurate and truthful.

You agree to accept sole responsibility for all activities that occur under your Profile, including but not limited to all purchases of Products and Payments. If you are accessing and using our website on someone else’s behalf, you represent that you have the authority to bind that person as principal to all aspects of these T&C, and to the extent you do not have such authority you agree to be bound by these T&C and to accept liability for any damage, cost, liability or other harm caused by any wrongful use of our website or any content resulting from such access or use.

You acknowledge and agree that you are liable to Peptame for any losses or damages sustained by it directly, indirectly, consequentially, or in any other way, as a result of any unauthorised use of your account, username or password, and you may be similarly liable to other third parties. For the avoidance of doubt, you acknowledge and agree that Peptame assumes no responsibility or liability for losses, damages, claims and other harm or causes of action resulting from unauthorised use of your account, username or password.

Peptame reserves the right to refuse to sell Products or to provide access to our website or services and/or to terminate accounts at any time without prior notice, including but not limited to if you or someone using your account breaches any aspect of these T&C.

Intellectual Property
All information and content available on our website, including but not limited to all intellectual property rights in the domain and other trade marks (including but not limited to “PEPTAME”), logos, text, images, graphics, photographs, software, and modifications and updates to this material which may be made from time to time (collectively, the “Content”) is the sole and exclusive property of Peptame, and is protected by Australian and international laws, including laws governing copyright and trade marks.

Indemnity and Limitation of Liability
Our liability in relation to any order is limited to making good any defect or re-supply of the items and cannot exceed the costs paid to Peptame in respect of any order, except where any liability is implied by law and cannot be modified

These Conditions are governed by the laws of New South Wales and are subject to the jurisdiction of the Courts of New South Wales.

You acknowledge and agree that these T&C constitute the entire, complete and exclusive agreement between you and Peptame concerning your use of our website and any purchase of Products which you make via the website. These T&C supersede and take precedence over all prior communications and agreements between the parties.

Failure to enforce our rights under these T&C does not constitute a waiver or affect our right to subsequently enforce them.

Headings are used for convenience and do not affect interpretation.

Nothing in these T&C creates any agency or partnership arrangement between us.

These T&C may be updated from time to time with or without prior notice.